Buyer's Guide
How to Choose a School, College or University ERP
A vendor-neutral checklist of questions worth asking any ERP vendor you're evaluating — including us.
Most institutions evaluate an ERP by feature-list comparison, which misses the questions that actually predict whether a rollout succeeds. The checklist below is meant to be useful regardless of which vendor you end up choosing.
Questions Worth Asking Any Vendor
How long does implementation actually take, with real customer examples?
Ask for a specific timeline from a comparable institution, not a generic estimate. A vendor that can't point to a real reference rollout of similar size and complexity is asking you to take the timeline on faith.
Who handles data migration, and what does it cost?
Data migration is where many rollouts stall. Get a clear answer on whether it's included, what format your existing data needs to be in, and who does the actual migration work.
What happens to support after the contract is signed?
Pre-sales responsiveness rarely predicts post-sales support quality. Ask specifically how support tickets are handled, what the response-time commitment is, and whether it's shared with existing customers as a reference.
Does it handle your specific regulatory requirements out of the box?
NAAC/NBA outcome mapping, NEP 2020 credit structures, state board report card formats — ask for a demonstration against your actual requirement, not a general claim of compliance.
Can you actually own your data if you ever need to leave?
Ask what data export looks like in practice — format, completeness, and whether it requires the vendor's cooperation. A vendor confident in their product shouldn't be evasive about this.
What does pricing look like at your actual scale, including growth?
Ask for pricing at your current size and at a realistic 3-year growth projection, since some vendors price attractively at entry scale and less so as your institution grows.
FAQs
Ready to Put These Questions to Us?
Book a walkthrough and ask us everything on this list.